Looking for Customer & HR Data Analyst

Location: Remote

Description

Serve as the critical link between raw HR/customer data and business decision-making. This position emphasizes data interpretation, business context, and clarity not pipeline engineering or dashboard production.

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Key Responsibilities

Partner with Stakeholders: Collaborate with business and technical teams to translate HR and customer data into actionable insights.
Data Analysis: Analyze and interpret data from:

o Workday HR system

o Customer Central

o Customer Data Warehouse

o Toyota Big Data Platform

Metadata Discovery & Data Readiness:

o Validate intake requests for new data

o Refine business definitions and descriptions

o Ensure data completeness and accuracy

Business Context: Provide clear explanations for data elements, hierarchies, and relationships across multiple systems.
Subject-Matter Advisor: Guide teams in understanding what the data represents and how it should be used.

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Technical Environment

Toyota Big Data Platform on AWS (primarily S3-based storage)
SQL-based querying tools (e.g., DB Visualizer or similar)
Exposure to web services and APIs for data exchange and integration

Requirements

Strong domain expertise in HR and customer data processes
Hands-on experience with Workday data (no training ramp provided)
Working knowledge of:
o SQL and data querying concepts
o AWS services (S3 required; ECS/EKS and AWS SDK are a plus)
Familiarity with visualization tools (Power BI, Tableau) is a plus, but not a primary focus
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Additional Requirements
Excellent written and verbal communication skills (American English)
Ability to work independently with minimal onboarding
Remote role; must be available during Central Time business hours

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Customer & HR Data Analyst with workday